Privacy Policy

1. Who We Are

Camp Explorer is an adventure and outdoor education provider based in the Kingdom of Saudi Arabia. We offer weekend camps and international expedition programmes for young people aged 13–18 and their families.

For all privacy-related enquiries, please contact us at: info@campexplorersa.com

2. Data We Collect

When you register your interest or apply for a programme we collect the following:

• Contact information – name, email address, phone number
• Participant details – date of birth, nationality, gender
• Guardian information – name, contact details, and relationship (required for participants under 18)
• Health and medical information – relevant medical conditions, dietary requirements, emergency contacts (collected only where necessary for your safety)
• Correspondence – any messages you send us by email or through our registration forms

We do not collect financial payment data directly; any fees are handled through secure arrangements communicated to you separately.

3. How We Use Your Data

We use your personal data solely for the purposes for which it was collected:

• To assess your application and manage your registration
• To communicate programme logistics, schedules, and requirements
• To keep you safe during activities — sharing relevant health information only with our qualified trip leaders and first-aid personnel
• To comply with our legal and regulatory obligations under Saudi law
• To respond to your enquiries

We do not use your data for marketing purposes without your explicit consent, and we do not build profiles or engage in automated decision-making.

4. Legal Basis for Processing

Under the PDPL, we process your personal data on the following lawful bases:

• Contract performance – processing your registration and delivering our programmes
• Vital interests – sharing health information with trip leaders to ensure participant safety
• Legal obligation – complying with applicable Saudi regulations
• Consent – where you have given explicit consent (e.g. photography or newsletter communications)

5. Storage & Retention

Your data is collected through Tally (tally.so), a secure online forms platform. Submitted data is stored in our secure records and is accessible only to authorised staff.

We retain personal data for the duration of your programme and for up to 3 years thereafter to address follow-up queries, legal claims, or compliance requirements. Health and medical information is retained only as long as needed for participant safety and is deleted once all obligations for a given programme are met.

6. Sharing with Third Parties

We share your personal data only in limited circumstances:

• Trip leaders and programme partners – vetted personnel and local partners receive relevant health and contact information solely to deliver the programme safely
• Tally.so – our form platform, acting as a data processor under its own privacy policy
• Legal authorities – only where required by law or to protect participant safety

We do not sell, rent, or transfer your personal data to any third party for commercial purposes.

7. Children's Data

Our programmes are designed for participants aged 13–18. Registration of anyone under 18 requires the consent of a parent or legal guardian. We treat all participant data with heightened care and ensure that health and personal information for minors is accessible only to authorised trip staff.

If you believe we have inadvertently collected data about a child without appropriate parental consent, please contact us immediately at info@campexplorersa.com and we will take prompt corrective action.

8. Your Rights

Under the PDPL you have the following rights regarding your personal data:

• Right of access – to request a copy of the data we hold about you
• Right of correction – to request correction of inaccurate or incomplete data
• Right of erasure – to request deletion of your data (subject to legal retention requirements)
• Right to object – to object to processing in certain circumstances
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at info@campexplorersa.com. We will respond within 30 days.

9. Cookies

Our website uses only essential functional cookies necessary for navigation and language preferences. We do not use advertising or third-party tracking cookies. You can manage cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via our website or by email if we hold your contact details. The "last updated" date at the top of this page reflects the most recent revision.